​COVID 19 Update

Currently we are taking orders like usual.

We all know there is a disease outbreak. During this rapidly evolving time, we are making some changes to prevent the spreading the virus and ensure our people and fur kid's health.

 

Pick-up order at the door only

To practise social distance, our shopfront at Spencer St will become "pick-up at the door only" from Monday March 16th. Please order from our online shop and phone us at the door (or knock hard) for pick up. We will extend our pick up hours for your convenient. 

Pick up only | No open to public
Mon - Wed: 2- 6:30pm, 8 --10pm
Thur : CLOSED
Fri - Sat: 2- 6:30pm, 8 --10pm
Sun: by appointment btw12-10pm

Melbourne Shipping Cost Reduced

We encourage people to go out less often. You are welcome to order online and get it ship to your door.   Within Melbourne region the shipping cost reduce to $4.95 for regular parcel* or free shipping over $60.

For soft cakes we are working with directly courier company which cost $6-18 depends on distance. Free Shipping also provided with larger orders. 

All delivery or parcel will be AUTHORISED TO LEAVE without signature to reduce contact.

   *Regular parcel is for non-cake orders only. If you would like to ship a dog cake it has to be express post which costs $10. Assemble needed. More Info

Regular Kitchen Disinfect

We assure you peace of mind toward the cleanliness and safety of our product. Our whole facility are cleaned with higher standard. Dishes/baking tools are washed thoroughly after each use. Food contact surface and floor are disinfected with pet safe food safe hospital grade disinfectant.  We will also use sterilisation lamp in the facility at the end of the day.  And of course every person in the facility will wash their hands more often.  Our facility is sanitised beyond human food standard.  

Since the situation changes everyday, this post is subjective to change without further notice.  if you have any questions feel free to email or phone us.

364 Spencer St, West Melbourne

info@supawpet.com.au

03 9043 2534

Pick up only | No open to public
Mon - Wed: 2- 6:30pm, 8 --10pm
Thur : CLOSED
Fri - Sat: 2- 6:30pm, 8 --10pm
Sun: by appointment btw12-10pm
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Prices listed are in AUD. Prices and specifications are subject to change without notice. E&OE.