At Supaw Pet Bakery, we value your privacy and are committed to protecting your personal information. This Privacy Notice outlines how we collect, use, and safeguard the information you share with us.
1. Information We Collect
We collect personal information when you:
- Place an order (name, contact details, delivery address)
- Subscribe to our newsletter or referral program
- Interact with us via social media, email, or website
- Participate in promotions or customer surveys
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate important updates about your order
- Send marketing updates or promotional offers (only if you opt-in)
- Improve our products and services based on customer feedback
- Comply with legal obligations
3. Third-Party Sharing
We only share your information when necessary to:
- Fulfill your delivery with third-party couriers
- Process payments securely via trusted payment providers
- Run referral or loyalty programs through our affiliate platforms
We do not sell your personal information to any third parties.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely and access is limited to authorised personnel only.
5. Cookies & Analytics
Our website may use cookies and third-party analytics tools to enhance your browsing experience and help us understand customer preferences. You can choose to disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Opt-out of marketing communications at any time
- Request the removal of your personal data (subject to legal obligations)
- For any privacy-related requests, please contact us at: info@supawpet.com.au
